ULMA Packaging has one of the largest Technical Support networks in the world, characterised by its proximity, professionalism and quality.
- We have in-house specialised Technicians at all of our locations, providing service that is close, fast, customised, and in the client´s language.
- We offer extra services for special campaign periods.
- We have general Preventive Maintenance Services, as well as those that fit the needs of each client.
- Extensive availability of service, in terms of resources as well as hours of operation, that is easily contacted from anywhere in the world.
- Our technicians are characterised by their high degree of professionalism, and they are specialised and trained accordingly, offering a polite service and a proactive attitude.
- Immediate telephone support available with technicians specialised by product and machine lines.
- Remote assistance as an added value for clients, allowing our programmer technicians to take control of machines remotely in order to diagnose failures.